Terms of Use
TERMS OF USE AND DIGITAL PRODUCTS
Wellness Reflections LLC
DBA The Relational Trauma Therapist
Effective Date: March 26, 2026
These Terms of Use and Digital Products Agreement (the “Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and Wellness Reflections LLC, a Florida limited liability company, doing business as The Relational Trauma Therapist (the “Company,” “we,” “us,” or “our”), governing your access to and use of the website located at www.therelationaltraumatherapist.com [the “Website”) and any digital products, online programs, memberships, subscriptions, corporate training materials, downloadable content, audio or video materials, proprietary frameworks, and related offerings made available by the Company (collectively, the “Offerings”).
By accessing the Website, clicking “I Agree,” completing a purchase, enrolling in a program, or otherwise accessing or using any Offering, you acknowledge that you have read, understood, and agree to be bound by these Terms. Use of the Website is also governed by the Company’s Privacy Policy, which is incorporated herein by reference.
If you do not agree, you must not access or use the Website or any Offerings.
WELLNESS REFLECTIONS LLC, DOING BUSINESS AS THE RELATIONAL TRAUMA THERAPIST, IS AN INDEPENDENT BUSINESS ENTITY AND IS NOT AFFILIATED WITH, ASSOCIATED WITH, ENDORSED BY, OR OTHERWISE RELATED TO REFLECTION PSYCHOLOGY LLC. ANY SERVICES, PROGRAMS, WORKSHOPS, COACHING, OR MATERIALS PROVIDED BY WELLNESS REFLECTIONS LLC ARE OFFERED SOLELY BY THAT ENTITY AND ARE NOT PROVIDED BY, SUPERVISED BY, OR CONNECTED TO REFLECTION PSYCHOLOGY LLC. SERVICES PROVIDED THROUGH WELLNESS REFLECTIONS LLC ARE NOT PSYCHOLOGICAL SERVICES, MENTAL HEALTH TREATMENT, OR THERAPY.
1. PROFESSIONAL DISCLAIMERS; NON-CLINICAL CAPACITY.
1.1. All Offerings provided through the Website are offered strictly in a non-clinical, educational, advisory, and informational capacity.
1.2. The Offerings do not constitute psychotherapy, psychological counseling, diagnosis, treatment, or the practice of psychology, and are not medical or mental health services.
1.3. Your access to or use of the Website or any Offering does not create a therapist–patient relationship, healthcare provider–patient relationship, or any other legally recognized fiduciary, confidential, or privileged relationship.
1.4. The Offerings are not a substitute for individualized medical, psychological, psychiatric, legal, or financial advice. You remain solely responsible for seeking appropriate professional care for your specific circumstances.
1.5. The Company does not provide crisis intervention or emergency services. If you are experiencing a medical or mental health emergency, you must immediately contact 911 or the appropriate emergency services provider.
1.6. Offerings are intended for educational use only and are not directed to individuals in jurisdictions where such services would require licensure.
1.7. YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOU ARE SOLELY RESPONSIBLE FOR YOUR DECISIONS, ACTIONS, IMPLEMENTATION OF ANY INFORMATION PROVIDED, AND ANY OUTCOMES RESULTING FROM YOUR USE OF THE WEBSITE OR OFFERINGS. YOU EXPRESSLY ASSUME ALL RISKS ARISING FROM OR RELATING TO SUCH USE.
2. ELIGIBILITY; ACCOUNT RESPONSIBILITY.
2.1. You represent and warrant that you are at least eighteen (18) years of age and have the legal capacity to enter into binding agreements.
2.2. If account registration is required, you agree to provide accurate and complete information and to maintain the confidentiality of your login credentials. You are fully responsible for all activity occurring under your account and shall promptly notify the Company at hello@therelationaltraumatherapist.com of any unauthorized use.
2.3 The Company reserves the right, in its sole discretion, to refuse service, restrict access, suspend accounts, or terminate access to the Website or any Offering at any time, with or without notice, for any lawful reason.
3. INTELLECTUAL PROPERTY; LIMITED LICENSE.
3.1. All Website content and Offerings, including without limitation books, e-books, audiobooks, recorded workshops, webinars, downloadable materials, templates, guides, proprietary frameworks and methodologies, audio and video recordings, corporate training curricula, text, graphics, branding, logos, and software, are and shall remain the exclusive property of the Company or its licensors and are protected by applicable intellectual property laws.
3.2. Subject to your compliance with these Terms, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use purchased Offerings solely for your personal, non-commercial use, unless a separate written organizational license applies.
3.3 You shall not share login credentials; reproduce, distribute, copy, publicly display, modify, create derivative works of, resell, sublicense, commercially exploit, upload to file-sharing platforms, input into artificial intelligence training systems, or otherwise disseminate any Offering without the prior written consent of the Company.
3.4 Any unauthorized use constitutes a material breach and shall result in immediate termination of your license without refund, in addition to any other remedies available at law or in equity.
4. DIGITAL PRODUCTS; DELIVERY; NO REFUND POLICY
4.1. Digital products are delivered electronically via download link, email transmission, account dashboard access, or third-party hosting platform. Delivery is deemed complete upon transmission to the email address or account provided at checkout.
4.2. Access duration, whether lifetime, fixed-term, or subscription-based, shall be as specified at the time of purchase. If no duration is specified, access shall be provided for a period determined by the Company in its discretion.
4.3. Unless expressly stated otherwise in writing at the time of purchase, all digital product purchases are final and non-refundable once access has been granted.
4.4. You agree not to initiate chargebacks without first making a good-faith effort to resolve any dispute directly with the Company. The Company reserves the right to submit these Terms and proof of access as evidence in any payment dispute. Fraudulent or abusive chargebacks constitute a material breach of these Terms, and you shall remain liable for all amounts owed, including any chargeback fees incurred by the Company.
5. SUBSCRIPTIONS AND MEMBERSHIPS.
5.1. If you enroll in a subscription or membership Offering, you authorize recurring billing to the payment method provided at the billing frequency disclosed at checkout. Subscriptions automatically renew unless canceled prior to the renewal date.
5.2. You may cancel a subscription through your account dashboard or by written notice to hello@therelationaltraumatherapist.com. Cancellation prevents future billing but does not entitle you to a refund or proration for the current billing period unless expressly stated otherwise.
5.3. If a free trial is offered, billing shall commence automatically upon expiration of the trial period unless canceled prior thereto. The Company reserves the right to modify or terminate trial offers at any time.
5.4. The Company may suspend or terminate membership access for non-payment, violation of these Terms, disruptive conduct within community platforms, or other misuse of the Offerings.
6. CORPORATE TRAINING; ORGANIZATIONAL LICENSES.
6.1. Where Offerings are purchased by or on behalf of an organization, the Company grants a limited, non-exclusive, non-transferable license for internal business use only, subject to any written agreement governing such purchase.
6.2. Use is limited to the number of authorized users or specific department identified in writing. Exceeding such limits requires additional licensing fees.
6.3. Organizations shall not redistribute, repackage, rebrand, sublicense, publish externally, integrate into commercial offerings, or create derivative training products based on the Company’s proprietary frameworks without written authorization.
7. PROHIBITED CONDUCT.
7.1 You agree not to violate applicable laws; interfere with Website security; reverse engineer platform functionality; use the Offerings for unlawful, defamatory, abusive, or infringing purposes; scrape or mine content using automated systems; or upload malicious code.
8. THIRD-PARTY PLATFORMS.
8.1 The Website and Offerings may utilize third-party payment processors, hosting platforms, community tools, or AI-enabled systems. The Company is not responsible for outages, independent acts or omissions of such third parties, or data incidents beyond its reasonable control. Your use of third-party services is subject to their respective terms.
9. DISCLAIMER OF WARRANTIES.
9.1 Except as expressly set forth herein, the Website and Offerings are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, the Company disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness, availability, or uninterrupted access. The Company makes no representations or guarantees regarding specific results or outcomes.
9.2 The Company makes no guarantees regarding personal, emotional, psychological, relational, or financial outcomes.
9.3 Communications made through the Website, community forums, or group programs are not protected by therapist–patient privilege, and the Company does not guarantee confidentiality beyond its Privacy Policy.
10. LIMITATION OF LIABILITY.
10.1 To the maximum extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, lost revenue, data loss, loss of opportunity, or business interruption, arising out of or relating to the Website or Offerings.
10.2 TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY’S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR ANY OFFERING SHALL NOT EXCEED THE TOTAL AMOUNT ACTUALLY PAID BY YOU FOR THE SPECIFIC OFFERING GIVING RISE TO THE CLAIM.
10.3 The parties acknowledge that pricing reflects the allocation of risk set forth herein and that the Company would not provide the Offerings without these limitations.
11. INDEMNIFICATION.
11.1 You agree to indemnify, defend, and hold harmless the Company and its members, officers, employees, contractors, and agents from and against any claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to your misuse of the Website or Offerings, your breach of these Terms, your violation of law, or your infringement of third-party rights.
12. DISPUTE RESOLUTION; WAIVER OF JURY; CLASS ACTION WAIVER.
12.1 The parties shall first attempt in good faith to resolve any dispute arising out of or relating to these Terms through informal written notice and discussions for a period of at least fifteen (15) days.
12.2 If not resolved, the dispute shall be submitted to confidential, non-binding mediation administered by the American Arbitration Association (“AAA”) in accordance with its commercial mediation rules in St. Petersburg, Florida, or remotely at the Company’s election. 1
2.3 If mediation fails, the dispute shall be finally resolved by confidential, binding arbitration administered by AAA in accordance with its applicable commercial arbitration rules. The arbitration shall be conducted by a single arbitrator in St. Petersburg, Florida, unless conducted remotely at the Company’s election. Judgment on the award may be entered in any court of competent jurisdiction.
12.4 EACH PARTY KNOWINGLY AND VOLUNTARILY WAIVES ANY RIGHT TO A TRIAL BY JURY.
12.5 All disputes shall be resolved solely on an individual basis, and neither party shall bring or participate in any class, collective, or representative action.
12.6 The prevailing party shall be entitled to recover reasonable attorneys’ fees and costs. The Company may seek injunctive relief in court to protect its intellectual property or confidential information.
13. GOVERNING LAW.
13.1 These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict-of-law principles.
14. MODIFICATIONS.
14.1 The Company may modify these Terms at any time by posting updated Terms with a revised Effective Date. Continued use of the Website or Offerings constitutes acceptance of the modified Terms.
15. SEVERABILITY; ENTIRE AGREEMENT.
15.1 If any provision of these Terms is held invalid or unenforceable, such provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.
15.2 These Terms constitute the entire agreement between you and the Company regarding the Website and Offerings and supersede all prior or contemporaneous understandings.