Privacy policy

PRIVACY POLICY

 

Wellness Reflections LLC

DBA The Relational Trauma Therapist

 

Last Updated: March 26, 2026

 

The Relational Trauma Therapist ("Company," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy.

 

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website located at www.therelationaltraumatherapist.com (the “Website”) and use our services, including any digital products, educational materials, programs, courses, or related offerings made available through the Website (collectively, the “Services”).

 

By accessing or using the Website or Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Website.

 

1.          Information We Collect.  We may collect several types of information from and about users of our Website.

 

1.1.      Personal information is information that identifies you personally or could reasonably be used to identify you. We may collect the following categories of personal information: name, email address, phone number, mailing or billing address, account login credentials (such as username and password), payment information (such as credit card or other payment details processed through third-party payment processors), any information you voluntarily submit through forms, purchases, surveys, or communications with us.

 

1.2.      We may also collect non-personal information that does not directly identify you, including: browser type and version, device type and operating system, internet Protocol (IP) address, geographic location information (approximate), pages visited and Website navigation paths, date and time of visits, referring URLs or websites

 

1.3.     We may use cookies, web beacons, pixels, and similar tracking technologies to collect information about how users interact with the Website. Cookies may be used to: remember user preferences, analyze website traffic and user behavior, improve the functionality and performance of the Website, support marketing and advertising efforts. You may disable cookies through your browser settings; however, some features of the Website may not function properly if cookies are disabled.

 

2.        How We Collect Information.  The Company collects information that you voluntarily provide when you register for accounts, purchase Offerings, subscribe to newsletters, submit forms, communicate with the Company, or otherwise interact with the Website.

 

2.1.      Information may be collected automatically through analytics systems, server logs, cookies, and related technologies when users interact with the Website.

 

2.2.      The Company may receive information from third parties including payment processors, marketing service providers, analytics providers, and social media platforms when users interact with the Company through those services.

 

3.              Use of Information.  The Company may use collected information for legitimate business purposes including operating the Website, delivering digital products and programs, processing transactions, managing user accounts, and providing customer support.

 

3.1.      The Company may use contact information to send administrative communications including purchase confirmations, account notices, service updates, and other information relating to the Services. Users may also receive marketing communications, newsletters, or educational materials. Users may opt out of marketing communications at any time through the unsubscribe link included in such emails.

 

3.2.      Information may be used to evaluate user behavior, monitor usage patterns, measure engagement, and improve the functionality, performance, and content of the Website and Services.

 

3.3.      The Company may use information to detect fraud, investigate misuse of the Website, enforce agreements, comply with legal obligations, and protect the rights, safety, and property of the Company and its users.

 

4.              Disclosure of Information.  The Company may disclose personal information to third-party service providers who assist in operating the Website and Services, including providers of website hosting, payment processing, email marketing, analytics, customer support systems, and technology infrastructure. Such providers are permitted to use information only as necessary to perform services on behalf of the Company.

 

4.1.      The Company may disclose information when required by law, subpoena, court order, governmental investigation, or other legal process. Information may also be disclosed where necessary to enforce agreements, protect legal rights, prevent fraud, or respond to security incidents.

 

4.2.      In the event of a merger, acquisition, restructuring, sale of assets, or similar transaction, user information may be transferred as part of the transaction.

 

4.3.      The Company may disclose information for other purposes with the user’s consent. The Company does not sell personal information.

 

5.              Data Retention.  The Company retains personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the nature of the information and applicable legal requirements.

 

6.              Data Security.  The Company implements commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. Despite these safeguards, no internet transmission or electronic storage system can be guaranteed to be completely secure. Users acknowledge that information transmitted to the Website may be subject to inherent security risks.

 

7.              User Rights and Choices.  Depending on the jurisdiction in which you reside, you may have rights relating to your personal information. These rights may include the ability to request access to personal information held by the Company, request correction of inaccurate information, request deletion of certain personal information, and opt out of marketing communications. Requests may be submitted by contacting the Company at hello@therelationaltraumatherapist.com. The Company may require verification of identity before responding to such requests.

 

8.              Health and Wellness Information Disclaimer. THE WEBSITE AND SERVICES PROVIDE EDUCATIONAL CONTENT RELATING TO RELATIONAL TRAUMA, PERSONAL DEVELOPMENT, AND WELLNESS. THE COMPANY DOES NOT PROVIDE PSYCHOTHERAPY, MEDICAL TREATMENT, OR HEALTHCARE SERVICES THROUGH THE WEBSITE, AND THE WEBSITE IS NOT INTENDED TO COLLECT OR STORE PROTECTED HEALTH INFORMATION UNDER THE HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT (“HIPAA”).  USERS SHOULD NOT SUBMIT MEDICAL RECORDS, DIAGNOSTIC INFORMATION, TREATMENT HISTORY, OR OTHER SENSITIVE HEALTH DATA THROUGH THE WEBSITE, CONTACT FORMS, COMMUNITY PLATFORMS, OR EMAIL COMMUNICATIONS. INFORMATION TRANSMITTED THROUGH THE WEBSITE MAY NOT BE SECURE AND IS NOT PROTECTED BY THERAPIST–PATIENT PRIVILEGE, HEALTHCARE CONFIDENTIALITY LAWS, OR HIPAA PROTECTIONS.

 

9.              Community Platforms and User-Generated Content. Certain Offerings may include access to online communities, discussion forums, membership areas, or other interactive platforms that allow users to communicate with the Company or other participants. Information shared in these environments may be visible to other participants and may be stored on third-party platforms used to operate such communities. The Company does not guarantee the confidentiality of information disclosed within community forums or group discussions. Users are responsible for the information they choose to share and are encouraged to exercise discretion when disclosing personal or sensitive information. The Company reserves the right to monitor or remove content within community platforms in order to maintain a safe and respectful environment.

 

10.           California Privacy Rights.  Residents of California may have additional rights under the California Consumer Privacy Act and the California Privacy Rights Act. These rights may include the right to request disclosure of categories of personal information collected, the right to request deletion or correction of personal information, and the right to limit certain uses of personal information. Requests may be submitted to hello@therelationaltraumatherapist.com.

 

11.           International Users.  The Website is operated from the United States. If you access the Website from outside the United States, you acknowledge that your information may be transferred to, stored in, and processed in the United States or other jurisdictions whose data protection laws may differ from those of your jurisdiction. By using the Website, you consent to such transfers.

 

12.           Third-Party Websites. The Website may contain links to third-party websites or services not owned or controlled by the Company. The Company is not responsible for the privacy practices, policies, or content of such third-party websites. Users are encouraged to review the privacy policies of those websites before providing personal information.

 

13.           Children’s Privacy. The Website and Services are not directed to individuals under the age of eighteen (18). The Company does not knowingly collect personal information from children. If the Company becomes aware that information from a child has been collected without appropriate consent, the Company will take reasonable steps to delete such information.

 

14.           Do-Not Track Signals. Certain web browsers transmit “Do Not Track” signals. Because there is currently no universally recognized standard governing responses to such signals, the Website may not respond to Do Not Track signals.

 

15.           Modifications. The Company reserves the right to modify this Privacy Policy at any time. Updated versions will be posted on the Website with a revised “Last Updated” date. Continued use of the Website after changes are posted constitutes acceptance of the revised Privacy Policy.

 

16.           Contact Information. Questions regarding this Privacy Policy may be directed to:

Wellness Reflections LLC
DBA The Relational Trauma Therapist

Email: hello@therelationaltraumatherapist.com
Website: www.therelationaltraumatherapist.com
Address: 79014th St N Suite 300, St. Petersburg, FL 33702